Effective Date: May 25, 2026

Ready-to-ship orders typically process within 5–7 business days.

Preorder items may require approximately 1–2 weeks before shipment.

Made-to-order or custom pieces may require approximately 2–4 weeks.

Processing timelines are estimates only and are not guaranteed.

International Shipping

We ship internationally to select destinations.

International customers are responsible for any customs duties, taxes, or import fees incurred upon delivery.

Signature Confirmation

Orders valued over $500 USD may require signature confirmation upon delivery.

Delivery Delays

NOHRE is not responsible for delays caused by:

  • customs clearance
  • shipping carriers
  • weather disruptions
  • international transit issues
  • production delays
  • force majeure events

Tracking

Tracking information will be provided once orders ship.

Lost or Stolen Packages

NOHRE is not responsible for lost or stolen packages marked as delivered by the shipping carrier.